Frequently asked questions

How do I access my patient portal?


New patients can visit "www.athenahealth.com" to sign up for a patient account by creating a username and password. Returning patients with an existing account can visit and enter their username and password to log in and access information regarding upcoming appointments, bililng, and medical records.




Do you accept my insurance?


Most likely, yes! We accept most major insurances, including Medicare. Please call ahead of scheduling an appointment to verify your insurance eligibility with one of our friendly office staff.




Will I need to pay any fees for my appointment?


Possibly, it depends what is covered on your individual insurance plan. Patients are generally responsible for paying a small fee or "co-pay" directly following their appointment. Please consult with your individual insurance provider to determine any additional outstanding balances you may have regarding the services rendered to you. Payment is required at time of service. We accept payments via cash, check, or credit card.




Where are you located?


We currently have 5 offices conveniently located across northern New Jersey. Please see the Locations page listed under CONTACT for more information.




What kinds of conditions do you treat at your practice?


Our highly trained staff is versed in the treatment of a wide variety of conditions, including glaucoma, dry eye, and cataracts. Please visit our SERVICES page for more detailed information, or contact one of our offices with specific questions.




I want to make an appointment, but your offices are closed. What do I do?


Outside of business hours, please call the office location where you'd like to be seen and leave a message on our answering service. A member of our office staff will get back to you as soon as possible! Please refer to our Locations page for relevant phone numbers.